AI Native Communication Platform
Unpod is an open-source communication platform for creating AI agents with dedicated phone numbers. Build agents that handle incoming calls and messages, filter communications intelligently, and deliver actionable insights — all while integrating with your existing business tools.Demo: See Unpod In Action
Platform Base URLs
Unpod provides two different portals depending on your requirements - the main application interface and the developer environment. Below are the base URLs and what each one is used for:Unpod AI Platform (User Dashboard)
URL: https://unpod.ai/ Purpose: Main user-facing platform where organizations, teams log in. Used for managing workspaces, telephony setup, user dashboards, analytics, and day to day operations.Unpod Developer Platform
URL: https://unpod.dev/ Purpose: This portal is meant for developers, integrators, and technical teams. Contains developer tools, API access, integrations, telephony configuration, and testing utilities.Choose Your Path
Business Users
Best for: Non-technical users, business teams, customer support managersPrerequisites:
- An active email account
- Modern web browser (Chrome, Firefox, Safari, or Edge)
- Internet connection
- No-code AI agent builder
- Pre-built templates
- Visual dashboard
- Team collaboration tools
Developers
Best for: Developers, technical teams, system integratorsPrerequisites:
- Node.js v20+ / npm v10+
- Python 3.11+
- Docker and Docker Compose
- Git
- Full API access
- Custom telephony configuration
- Advanced agent programming
- Developer tools and SDKs
How Unpod Works?
With Unpod, you can setup three basic components:Setup Space
A dedicated space that helps to manage your emails, contacts, and documents.
Setup Agent
A custom AI agent for all your needs like customer support and sales support.
Setup Telephony
Add a number, link a voice infra provider, complete KYC, and start calling.
Features
AI Voice Agents
Build conversational voice agents powered by LLMs with customizable personality, knowledge, and tools.
Multi-Channel
Voice calls, WhatsApp, and email through a unified agent interface.
Real-Time Voice Pipeline
Sub-second latency using LiveKit, Pipecat, and streaming TTS/STT.
Agent Studio
Visual no-code builder for configuring agent behavior, prompts, and workflows.
Knowledge Base
Upload documents and data sources for RAG-powered agent responses.
Multi-Tenant Workspaces
Organizations, teams, RBAC, and shared spaces.
Telephony Integration
Dedicated phone numbers with SIP trunking and call routing.
Call Analytics
Real-time dashboards, conversation logs, and performance metrics.
Workflow Automation
Trigger actions (scheduling, CRM updates, notifications) from conversations.
Desktop App
Native cross-platform desktop client built with Tauri.
Use Cases
Customer Support
Automate inbound calls with AI agents and escalate to humans when needed.
Sales & Lead Qualification
Make outbound sales calls and schedule appointments with prospects.
Appointment Scheduling
Handle booking details and schedule appointments after confirming availability.
E-commerce
Customer support and personalized product recommendations.
Why Unpod?
- Open Source — Full control over agent personality, functionality, themes, and data models
- Flexible — Run simple flows (number + provider) or advanced omni-channel workflows
- Reliable — 99.99% uptime with automatic failover
- Secure — Enterprise-grade security and compliance
- Global Reach — Communicate with users worldwide
Key Capabilities
- Real time communication - Natural voice conversations.
- Omni Channel Support - Voice, WhatsApp, and Email
- AI Driven Automation - Context aware responses and workflow automation
- Integration ready - Connect to CRMs, ERPs, and other business tools
- Flexible routing - Use numbers, providers, and bridges to control traffic