Bridges: Making Sure Every Call Finds Its Way Home
Bridges act as the central hub that controls and manages every call. They seamlessly connect phone numbers, service providers, and AI agents to ensure each conversation is routed correctly and runs smoothly. With Bridges, you can define how calls flow, assign which service provider handles each number, and integrate with AI or traditional phone systems for smarter, more efficient call management. They also keep your essential documents organized and easily accessible for accurate record-keeping. Think of Bridges as expert traffic controllers—directing every call to the right place at the right time.Steps to Create Bridges on Dashboard
- Login to the Dashboard with the credentials received on your e-mail address.
- Once logged in, you will be redirected to the dashboard.
- Click on the Telephony tab to access Bridges.
- Initially, the page will be empty as you don’t have any Bridges yet.
- Click on the ➕ symbol to create a New Bridge.
- You’ll be redirected to the Bridge creation page.
- Enter the Bridge Title and Description.
- Click Publish.
- Your first Bridge is ready to use! You can now integrate virtual numbers or your own SIP trunk configuration.
Next Steps:
Continue to Numbers to assign numbers to your Bridges.