Overview
Phone numbers in Unpod come from two sources:- Unpod Numbers - provision numbers directly through the Unpod platform (no external carrier account needed)
- BYON (Bring Your Own Number) - port or route numbers you already own from any provider
AgentRunner.
Support for Twilio, Telnyx, and Plivo numbers is coming soon - you will be able to import numbers from these providers directly into Unpod.
Number Sources
| Source | Description |
|---|---|
| Unpod | Provision numbers directly from the Unpod platform |
| BYON | Bring numbers from your existing provider |
| Twilio | Coming soon |
| Telnyx | Coming soon |
| Plivo | Coming soon |
Getting Numbers from Unpod
Numbers provisioned through Unpod are immediately available in your account. You can browse and acquire them from the dashboard under Dev Platform -> Numbers. Once provisioned, list them via the SDK:Bringing Your Own Number (BYON)
If you already have numbers with a carrier, configure them as a BYON trunk in the Unpod dashboard:- Go to Dev Platform -> Telephony and click Add Trunk -> BYO SIP.
- Provide your carrier’s SIP server details:
- Termination URI - e.g.
sip:your-carrier.com - Credentials - auth username and password
- Termination URI - e.g.
- At your carrier, set inbound routing to point at the Unpod SIP endpoint shown in the dashboard.
- Your numbers will appear in Unpod and can be attached to Speech Pipes.
Listing Numbers
Number fields
| Field | Type | Description |
|---|---|---|
number_id | str | Unique number ID (num_...) |
number | str | E.164 format, e.g. +14155550100 |
status | str | active, inactive, pending |
trunk_type | str | unpod or byo |
pipe_id | str | None | Attached Speech Pipe, or None if free |
country | str | ISO 3166-1 alpha-2 country code |
Attaching a Number to a Speech Pipe
A number can be attached to exactly one Speech Pipe at a time. Inbound calls to that number are routed to the Speech Pipe’s configured runners.Detaching a Number
Common Patterns
Find the first free number and attach it
Rotate numbers across Speech Pipes
Next Steps
Voice Profiles
Choose the voice profile for your Speech Pipe.
Speech Pipe
Create and configure your Speech Pipe via the SDK.